1. Information Collection

We collect personal information such as name, email address, shipping address, and payment details when you make a purchase on our Website.

2. Use of Information

We use your information to process orders, provide customer support, and improve our products and services. We may use your email address to send you updates, newsletters, and promotional offers, but you can opt out at any time.

3. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure.

4. Sharing Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our Website and fulfilling orders.

5. Cookies

We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

6. Children's Privacy

Our Website is not directed at children under 13, and we do not knowingly collect personal information from children.

7. Changes to Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on the Website.

8. Contact Us

If you have questions or concerns about your privacy or this Privacy Policy, please contact us at [Insert Contact Information].

Effective Date

At Herbs Magic, we are committed to providing you with high-quality herbal and Ayurvedic products. We understand that there may be circumstances where you need to return a product or request a refund. This policy outlines the terms and conditions for returns and refunds on products purchased from our website.

1. Return Eligibility

You may request a return or exchange within 7 days from the date of purchase. Only on eligible products To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Some products, such as personalized or perishable items, may not be eligible for return. We will clearly specify such items on the product page.

2. Return Process

To initiate a return, please contact our customer support team to obtain a Return Authorization (RA) number. Include the RA number on the return package and enclose a copy of the original purchase receipt. Ship the product(s) to the address provided by our customer support team.

3. Refund Process

Once we receive your returned item(s), our team will inspect it to ensure it meets our return eligibility criteria. If the return is approved, we will process a refund to the original payment method within 14 business days. Please note that shipping fees are non-refundable unless the return is due to an error on our part.

4. Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately. We will provide instructions for returning the item or may offer a replacement or refund, depending on product availability and your preference.

5. Cancellations

If you wish to cancel an order, please notify us as soon as possible. Orders can only be canceled before they are shipped. Once shipped, our standard return policy applies.

6. Contact Us

For any questions or concerns related to returns, refunds, or cancellations, please contact our customer support team through contact us section or by filling contact us form

7. Changes to Privacy Policy

We reserve the right to modify or update this policy at any time. Any changes will be posted on our website. By shopping with Herbs Magic, you agree to adhere to this Refund and Return Policy. We appreciate your trust in our products and services.